Secrets to Mastering Your Interviews
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What do you struggle most about interviews?

  • Nerves?
  • Not confident and don’t know how to promote yourself?
  • Not sure how to frame your answers?

Oftentimes you fall short as a job seeker when you lack the connection, rapport, and chemistry with the interviewer – that human connection. You’re not confident and are not communicating enough why you’re the best fit; or, when you do communicate, you lack compelling reasons and examples of why you are.

In my webinar, Master Your Interviews, I talked about the 4Ms to help you stand out with confidence and showcase yourself as the top candidate to hire. This is a great summary of that webinar but if you want to watch a recording of the whole thing, click on the video below!

Here are the four key stages to mastering your interviews:


Mindset is key to getting the offer. If you walk in there not relying on luck or divine intervention but on believing that you are worthy of getting the job offer, you set yourself up for success.

I have encountered job seekers who think they’re the same as every single one of the job seekers, that they have nothing special to offer. When feelings of doubt occur, it’s good to quiet your mind, listen to your heart, and find your inner strength. Pause and take a deep breath. When you’ve calmed your nerves, you can easily visualize your success.

Go into that interview not thinking about “what’s wrong with me?”, but “what’s great about me?”. Overcome your self-doubt and limiting beliefs by changing your beliefs. If you feel that the recruiter is doing you a favor by giving you the job, you are less likely to get the offer. Believe that your skills, your work, your accomplishments are invaluable and presenting yourself with confidence to the employer will make a difference.

Simply repeating to yourself over and over that you have what it takes will give you the confidence to show up a lot stronger and more importantly, own your greatness to shine. This will give you more strength, more power, and will help you sweep with more persuasion.


I’ve had friends who are hiring managers tell me that when the candidates are shortlisted and are down to two or three candidates left,  one way to distinguish who the best fit is for the remaining spot is that one person who’s done a well-thought out research.

Oftentimes, the common mistake job seekers make is that knowing what the company is about and what the role is going to cover is enough research as it is, and it’s often too late when they realize that it won’t make much of an impact on the employer’s hiring decision. A well-thought out research can be the deciding factor when hiring managers are choosing between you and another candidate.

First, you need to understand the hiring need – why the role is opened, what’s the scope of your responsibilities, what must the ideal person be able to do and deliver, and what knowledge, skills, and experience is required.

Then, understand the interview process – how many rounds of interviews are there, who will you be meeting, what do they care about, how long has the role been opened? This will help you probe questions and evaluate if the opportunity is right for you.

Finally, you need to understand the business. Find out about industry trends and their organizational structure. Find out what kind of people work there and what their vision is to help you get a clearer idea of the right language to use. Understand what they sell/offer and know who their competitors are. Get a picture of the overall bigger priorities of the business to understand how you can add value and identify the challenges and opportunities to elaborate on the difference that you can make.


When you structure your story and message well, it becomes easier for you to showcase that you understand the role’s responsibilities and expectations and prove that you’re a great fit and the ideal candidate to hire.

It’s very easy for job seekers to fall into rambling and completely missing the point of the interview. They are not able to share their message and tell their story in a consistent, structured, and strong way, which is how they often lose confidence throughout the remaining minutes of the interview.

What you can do: When answering any question, be ready to structure it in a way that creates a strong opening and a closingStart with guiding words to make it easy for interviewers to take notes. Master your glowing introduction (elevator pitch). Make it sound interesting, inspiring, and impressive. Give a sense of who you are – your passion, your personality – and know your unique selling points.

Then, elaborate on what you’ve done (your experience and expertise) and tell the hiring manager how you did it (your style and philosophy). Demonstrate you have the relevant knowledge, skills and experience and provide strong evidence of support and relevant examples.

Finally, know your why – why you’re a great fit for the opportunity, and ultimately, why you? Give a sense that you’re smart, a quick learner and a great person to work with.


It only takes 7 seconds to form the first impression. You are more likely to get hired because of your delivery – how you say what you say.

When job seekers get lost in their “ums” and “erms”, they often lose the opportunity to demonstrate why they’re the best fit for the job and fail to connect the dots of how they are able to add value to the new role.

Prior planning and practice prevents poor performance. Make time to rehearse your message and have a mock interview to get feedback. Go into that interview with a positive energy and enthusiasm. Start by speaking with confidence and persuasion and don’t forget to smile!

If you want to make a lasting impression, you have to be clear about who you are and what you want and communicate those effectively. Be confident in your own abilities and show curiosity in the person, opportunity and company.

In summary, here’s what to remember:

  1. Have a winning mindset
  2. Gather insights to gain a competitive edge
  3. Create a clear, concise and compelling story, and
  4. Speak with assertiveness, confidence, and enthusiasm (ACE!)

These four stages are key to walking into that interview and knowing that you are able and ready to land the job.

I have elaborated more on this on my webinar, Master Your Interviews. If you want to go and check it out, see the table of contents below to make it easier for you to find the topics you want to hear about the most.

  • 00:06:27 – Common Interview Mistakes: The 4Cs
  • 00:08:00 – Mindset
  • 00:08:53 – How to Overcome Self-Doubt and Limiting Beliefs
  • 00:14:48 – Set Your Intentions Exercise
  • 00:17:03 – Market Research
  • 00:18:43 – Understand the Hiring Need
  • 00:21:22 – Understand the Interview Process
  • 00:23:19 – Understand the Business
  • 00:25:45 – Methods of Research
  • 00:32:34 – Messaging Strategy
  • 00:33:05 – How to Develop a Messaging Strategy
  • 00:37:25 – How to Tell Your Story
  • 00:40:58 – How to Frame Your Answers That Persuade
  • 00:45:30 – How to Prove You’re a Great Fit and the Ideal Candidate
  • 00:49:55 – Why Body Language Is Important
  • 00:51:11 – Effective Body Language Tips
  • 00:54:50 – How to Make a Lasting Impression
  • 00:56:38 – Key Learning
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Diana YK Chan

Diana YK Chan

Diana is a former Recruiter turned Career Coach, Speaker and Trainer at My Marketability. She helps ambitious professionals and executives design the next chapter of their life, navigate transformational changes, and land incredible opportunities with a higher income. She’s an expert at distinguishing people’s unique brand value, mastering their messages and networking with confidence to gain a competitive edge. She’s recognized by JobScan as one of the Top 10 Job Search Experts to follow on LinkedIn.