Privacy Policy
What we collect, why we collect it, and the control you have over it.
We collect only what we need to work with you, we never sell it, and you can ask us what we hold at any time.
Who we are
My Marketability Inc. (“we”, “us”, “our”) is a Canadian company and operates mymarketability.com. This policy explains how we handle personal information when you visit our website, contact us, join our email list or buy from us.
For any privacy question or request, contact our privacy lead at [email protected].
Information we collect
Information you give us:
- Your name, email address, phone number and company.
- Anything you write in a form, booking request or message.
- Payment details, if you buy from us. Our payment provider collects these directly, and we never see or store your full card number.
Information we collect automatically:
- Your IP address, browser type, device and the pages you view, collected through cookies and analytics tools.
How we use it
We use your information to:
- Respond to your questions and requests.
- Deliver the services you have booked or purchased, and process payments.
- Send emails you have asked for or agreed to receive.
- Understand how people use our website and improve it.
- Meet our legal and accounting obligations.
If you are in the European Union or the United Kingdom, we rely on your consent, on the need to perform a contract with you, and on our legitimate interest in running and improving our business.
Email and marketing
We send marketing emails only with your consent. Every email includes an unsubscribe link, and you can also write to [email protected] to opt out. We will still send you messages about a purchase or a booking you have made.
Where it is stored
Our service providers may store and process your information in Canada, the United States and other countries. Where the law requires it, we use safeguards such as standard contractual clauses for transfers out of the European Union. Your information may be accessible to courts and authorities in those countries under their laws.
How long we keep it
We keep personal information only as long as we need it for the purposes above or as the law requires. After that, we delete or anonymize it. We protect it with reasonable technical and organizational safeguards, but no system is completely secure.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is wrong or incomplete.
- Ask us to delete your information, or to provide it in a portable format.
- Withdraw your consent or object to certain uses at any time.
To use any of these rights, email [email protected]. We will respond within 30 days. You may also complain to your local privacy regulator, such as the Office of the Privacy Commissioner of Canada, the Commission d’accès à l’information du Québec, or your data protection authority in the European Union.
Children
Our website is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has given us their information, contact us and we will delete it.
Third-party links
Our website may link to other websites, including our social media profiles and newsletter. We are not responsible for their privacy practices, so please read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page. If a change is significant, we will tell you by email or with a notice on our website.